Vice President of Client Relations
Claudia joined Psyche Systems in 2014 as a project manager. In 2016, seeing the need for further commitment to our client’s satisfaction Claudia was instrumental in the development and structure of the first proactive Client Relations Group at Psyche Systems and was promoted to Director of Client Relations and subsequently to her current position. It is Claudia’s goal to make sure that every Psyche Systems client is satisfied with the products and services offered.
Prior to joining Psyche Systems, Claudia had the pleasure of working at Equipment Management, Inc., which was a family owned business. As Vice President of Operations, Claudia was responsible for the day-to-day operations of the company, ensuring product delivery, client satisfaction, and overall operational success. It is the 16 years of experience running a family business that she has brought with her to Psyche that defines the Client Relations Group and their desire and willingness to go above and beyond to ensure that our clients feel like a family.
Claudia graduated from UMass Amherst with a Bachelor of Science in Sports Management. She is happily married and the proud mother of two remarkable daughters. When not working, Claudia is an avid sports enthusiast and CrosFitter and spends much of her free time watching her daughter’s many sporting events.
Chief Operating Officer
John started at Psyche Systems in 2001 as a software developer and interface programmer. Today, John is the COO and lead architect for Psyche Systems’ newest product, NucleoLIS as well as Micropath and the e.lixa software product suite. Prior to accepting the position of COO John was the Director of Technical Operations Group, which encompasses 84% of our staff. He has a wealth of knowledge around healthcare information technology and his leadership and managerial skills have helped earn Psyche Systems accolades in various publications.
John is a strong advocate of the group management system and has continued to partner with Bob on developing the Psyche Systems’ employees to grow and thrive in this high performing environment.
John graduated from Fitchburg State with a Bachelor of Science in Economics and Business Management. Afterwards he attended Clark University where he studied Software Engineering.
When John doesn’t have his head buried in code he enjoys spending time with his wife Jessica, his son and his two daughters.
Founder and Board of Directors
Bob started System Analysis Corporation in 1976 as a software contracting company. In 1989, Bob changed the company name to Psyche Systems as the company redirected its business activities. The company slowly evolved from a software contracting company to a company that delivers laboratory information software systems.
It was also during this time that Bob changed how the day-to-day operations of the company would be managed. It has been over 25 years that Psyche Systems has used a group management system vs a standard corporate hierarchy. All key strategic decisions in the company are decided in groups and this structure allows employees to grow outside of their group and learn new skills and gain experience that they wouldn’t normally have exposure to in a standard corporate hierarchy.
Prior to starting his own business Bob worked for Digital Equipment Corporation (DEC) as a programmer. Bob graduated Summa Cum Laude with a Bachelor of Science in mathematics from the Polytechnic Institute of Brooklyn.
Bob enjoys golf, piano, Tai Chi, Spanish and especially hanging out with his wife, Lucrecia and his two daughters Linnea and Kippy.
Chief Technology Officer
Sean joined Psyche Systems in 2013. He is a software industry veteran and entrepreneur with broad and in-depth experience in both large enterprises and start-up environments.
Over Sean’s 35+ years of career experience he has had the opportunity to provide leadership and management of nearly every aspect of enterprise application product development, including software engineering, release engineering, quality assurance, information technology, applications support, operations research, logistics optimization, software deployments, pre-sales and post-sales support, and technology training.
Sean’s career expertise has spanned a wide variety of industry verticals such as software, manufacturing, finance, logistics, and healthcare. His background gives him a unique set of skills to lead R&D efforts at Psyche Systems, and deliver high quality software products and solutions for Psyche’s customers.
Previous senior executive level positions he has held include Chief Technology Officer at SmartRoute Systems, Vice President of Engineering at Flight-time Corporation, Vice President of Professional Services at TransDecisions, and Director of Software Development at Parametric Technology Corporation.
Sean holds a Bachelor of Science degree with a minor in Electrical Engineering from Worcester Polytechnic Institute. He has also attended the Babson College MBA program.
In his free time, Sean likes to stay physically active by downhill skiing, mountain biking, and hiking. He enjoys spending time with his two children. He also has a passion for general aviation, and is an FAA licensed Private Pilot.
Chief Financial Officer
John joined Psyche Systems in 2007 as the Controller and Chief Financial Officer.
John’s career includes working at both large high tech companies and startup/entrepreneurial environments. Much of John’s foundation work has been in support of computer system implementation, customization and integration in manufacturing and services settings.
John has successfully led many critical finance functions in implementations of ASK, Oracle, SAP, Great Plains, and Solomon for companies like Unitrode, Alloy Computers, Nortel Networks, iRobot, SynQor, and now Psyche Systems. John was also involved in a successful ISO 9001 certification for SynQor.
John received his Master’s in Finance and his undergraduate degree in accounting from Bentley University.
John enjoys playing in a classic rock band when he isn’t counting butterflies here at Psyche. He collects Beatle memorabilia and is the proud father of a son and daughter.