Genetics Associates Inc.

nucleoLIS Customer Case Study

Genetics Associates, Inc. provides a full range of clinical, cytogenomic, and molecular services to private physicians, hospitals, and laboratories throughout the United States. Located in Nashville, Tennessee, their reputation stands on quality, personal service, and fast turn-around times.

Genetics Associates’ laboratory is College of American Pathology (CAP) accredited, Clinical Laboratory Improvement Amendments (CLIA) certified, and licensed by the states of Tennessee, California, Florida, and Rhode Island.

The Challenge

Genetics Associates was using an Anatomic Pathology LIS that was retrofitted to do molecular testing. It was an AP platform that added some steps and needed to be molded to suit their molecular needs. They needed to go with a molecular LIS to more accurately match their true test types and workflow.

Why Genetics Associates Chose Psychē Systems

Genetics Associates had been a customer of Psychē Systems and was very happy with the relationship. Genetics Associates was excited to be part of the panel and board that helped Psychē design and test their initial molecular LIS application.

The Implementation Process

According to Genetics Associates, the implementation was a bit of a double-edged sword. It was a wonderful experience because nucleoLIS is so flexible. They had many great options to help build it to fit both what they wanted and what they needed.

Because there were so many decisions to make, it was a daunting task for their team to determine the correct path and best workflows. Genetics Associates said Psychē was great and very patient in helping to lead them down the right path based on their decisions and workflow needs. Genetics Associates was assigned a dedicated application manager who was available every step of the way.

“My only regret is that due to time constraints here, I have spent less time working with the system than I would have liked post-live operations. The capabilities are much better as a molecular LIS. The workflow and features are built for molecular. I don’t feel we have even scratched the surface of what we could do with it as we continue using all of the features, but what we do use it for works very well for our lab and our staff.

“The flexibility is so good (we frequently add new types of tests and workflows) and it is really easy with the build and the report formatter to add to and whip something up and put it in use very quickly.

“nucleoLIS and Psychē have met or exceeded all of our expectations to date and I’m confident that they will continue to do so in the future.”